"One Of The Best Things About Working For CML Is The Friendliness"
Receptionist Helen Love is this month's CML 'Employee in the Spotlight'.
Name: Helen Love
Job title: Receptionist
Where do you live? Nuneaton, Warwickshire
How long have you worked for CML? I have been employed by CML for 4 years within the accounts department primarily performing reception and administration duties.
Can you sum up an average day in your job (what are your daily tasks, what activities do you spend most of your time doing)? My duties here at CML revolve around the reception; I am the first point of contact for customers and visitors as well as general phone enquires. I also perform administrative duties for the accounts department.
What do you enjoy most about your job?
The nature of CML as a busy logistics hub means that the reception is never quiet and is always enjoyable. I’m always on hand when our visitors first come in, whether they are new or repeat visitors, I’m happy to provide any information and a hot drink if required.
What do you like most about working for CML?
One of the best things about working for CML is the friendliness, humour and cooperation of the people. Our staff are always willing to help each other and I believe that is instrumental to providing the best service possible for our customers.
Personal career highlight of the year?
I was thrilled to be placed third in the Employee of the Year Awards earlier this year. It was great to feel appreciated for a job I enjoy doing.
Are you organising or taking part in any social, fundraising activities with your colleagues inside our outside of work?
I took part in the Children in Need marathon which was held this month at CML (November 2014) and I’m also taking part in the Lutterworth Santa Fun Run at the end of November.
What are your hobbies or interests outside of work?
For exercise I enjoy walking and take a yoga class a couple of times a week. I’m an active member of my local church and until recently was Church Council Secretary – a position I held for nine years. I also enjoy spending time with family and friends.