Quality control and compliance
The role of quality controllers is to ensure that all products which come into or leave a warehouse are in saleable condition, are free from faults and include all of the correct components. This makes quality control as a warehouse value added service (VAS) highly beneficial, as any issues with a shipment of products can be spotted early on, and appropriate action taken before it becomes a major problem. When combined with repairs as a warehouse value added service (VAS), these faulty items can be fixed, cleaned and repackaged on-site without the need for costly shipping back to the manufacturer, or faulty items being distributed to stores.
High standards of quality control help to improve customer satisfaction and can reduce the likelihood of returns too, as customers are less likely to receive items which are faulty, of poor quality or that don’t meet their expectations.
Compliance is another aspect of quality control that can be undertaken and managed within the warehouse as a value added service (VAS), for example products requiring specific labelling for different international markets.
To ensure international shipments reach their destinations on time and without issue, retailers need a logistics partner with an extensive knowledge of worldwide customs regulations and compliance. This service ensures that each shipment includes the correct documentation and declarations for customs clearance and helps minimise the many risks associated with moving goods across borders. These extra checks provide businesses with independent assurance and peace of mind, knowing that their products will arrive at the right place and without any unexpected delays due to compliance issues.