How Is Your Freight Forwarder Supporting You With These Challenges?
CML works in partnership with its clients to understand
and provide solutions to unforeseen problems such as these and our Customer
Account teams are working closely with each client to plan ahead wherever
possible.
There are a number of options available:
- Booking in advance
- Booking slots out of hours
- ‘Drop and Swap’ solutions
- Merchant haul options
- Dedicated vehicle/driver allocation
CML’s dedicated Freight team are agreeing preferential
terms for local restitution, free LOLO and free amendments to ‘through bills’
to allow greater flexibility on arrival time and, as such, has been successful
in sheltering its customers from the impact of the storm.
Going forward the outlook is glum for importers who are
already struggling however CML’s partnership approach ensures its customers are
supported when such challenges arise. As
CML knows each client’s supply chain requirements, it can offer them personalised
advice and solutions all backed up by an experienced and skilled team. CML offers an unrivalled and dedicated
service for its customers so they have the highest level of customer
experience.
CML is here to help – please give us a call on 01455
200 700 and ask to speak to James Thorpe or our experienced Freight team who
will be able to assist you.
Alternatively drop us an email to freight@cmlplc.com