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Privacy Policy

Your privacy is important to us and this summarises what information we will collect and what we will do with that information.


CML understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, (“our site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law. 

Please read this privacy policy carefully and your acceptance of our privacy policy is deemed to occur upon your first use of our site. If you do not accept and agree with this privacy policy, you must stop using our site immediately.

1. Definitions and Interpretation    

In this policy, the following terms shall have the following meanings: 

Personal Data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018.

We/Us/Our: means CML Limited, a limited company registered in England under company number 02516107 whose registered address is Vulcan Way, Magna Park, Lutterworth, Leicestershire, LE17 4XR.

2. Information About Us

2.1 Our site is owned and operated by CML Limited, a limited company registered in England under company number 02516107 whose registered address is Vulcan Way, Magna Park, Lutterworth, Leicestershire, LE17 4XR.

CML Limited is the data controller in relation to the processing of personal data which is described below. This control applies to all systems, people and processes that constitute the organisation’s information systems, including board members, directors, employees, suppliers and other third parties who have access to CML’s systems. 

2.2 Our Security Information Manager can be contacted by email at, by telephone on 01455 200700 or by post at the address in 2.1 above.

3. What Does This Policy Cover?

This privacy policy applies only to your use of our site. However our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What Data Do We Collect?

Depending upon your use of our site, we may collect some or all of the following personal data – this list is not exhaustive. Please refer to our Data Protection Policy for further information including how we use this data:

4.1 name;

4.2 date of birth;

4.3 gender;

4.4 job title;

4.5 profession;

4.6 contact information such as email addresses and telephone numbers;

4.7 demographic information such as post code, preferences, and interests;

4.8 IP address – this website uses cookies, please refer to our Cookie Policy for further details;

4.9 web browser type and version;

4.10 operating system;

4.11 a list of URLs starting with a referring site, your activity on our site; and

4.12 any other information that you might include if you submit a curriculum vitae to us. 

5. How Do We Use Your Data?

5.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the General Data Protection Regulations at all times. For more details on security see section 6, below.

5.2 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:

5.2.1 Personalising and tailoring our products and services for you;

5.2.2 replying to emails from you;

5.2.3 supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by using the unsubscribe link in the email); and

5.2.4 processing of data submitted through our customer portal.

5.3 With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email or telephone or post with information, news, and offers on our products or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the Data Protection Act 2018, the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6. How and Where Do We Store Your Data?

6.1 We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it.  Please refer to our Data Protection Policy for further details.

6.2 Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.

6.3 Steps we take to secure and protect your data include: 

6.3.1 We consider the nature, scope, context and purpose of all data received. No data is held without lawful basis, as set out in the General Data Protection Regulation;

6.3.2 Personal data held by CML is stored electronically and access is restricted. Only authorised personnel can access the data; 

6.3.3 Data processors are trained on the importance of data security and how to spot and report the potential for data breach;

6.3.4 Data is held only for as long as is necessary either in the provision of a service to the data subject, in legitimate pursuit of our business interests, or in accordance with a legal, audit or compliance obligation;

6.3.5 Disposal of personal data is carried out securely; and 

6.3.6 For more information on our data security measures, please refer to our Records Retention and Protection Policy.

7. Do We Share Your Data?

7.1 In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority. 

We may sometimes contract with third parties to supply products and services to you on our behalf. These may include: delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

7.2 We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as partners.  Data will only be shared and used within the bounds of the law.

7.3 Where we transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR and the Data Protection Act 2018.

8. How Can You Control Your Data?

8.1 In addition to your rights under the GDPR, set out in section 9, should you submit personal data via our site, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).

8.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

9. Your Rights

9.1 As a data subject, you have the following rights under the GDPR, which this policy and our use of personal data have been designed to uphold:

9.1.1 The right to be informed about our collection and use of personal data;

9.1.2 The right of access to the personal data we hold about you (see section 9.1.10);

9.1.3 The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details in section 10);

9.1.4 The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, as explained in section 5 but if you would like us to delete it sooner, please contact us using the details in section 10);

9.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

9.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

9.1.7 The right to object to us using your personal data for particular purposes; 

9.1.8 Rights with respect to automated decision making and profiling; 

9.1.9 You may access our site without providing any data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data;

9.1.10 You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details at or using the contact details in section 2; and

9.1.11 For more information on data subject rights, please refer to our Data Protection Policy.

9.2 If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 10 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

9.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

10. Contacting Us

If you have any questions about our site or this privacy policy, please contact us by email as per the contact details in section 2. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under section 9.1.10, above).

11. Changes to Our Privacy Policy

We may change this privacy policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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