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Value Added Services (VAS) icon

leading edge Value Added Services (VAS)

The ability to customise, rework and personalise products along with quality control and inspection services. Providing the ability for a retailer to confidently outsource this requirement with a scalable and cost effective solution.

CML’s value added services (VAS) include a range of solutions that can add a touch of personalisation and customisation to many items.  This includes undertaking quality inspection and remedial work in a cost-effective, purpose-built environment.   As the desire for ecommerce and omnichannel fulfilment grows, so will the need and ability for a retailer to confidently outsource this.

CML also understands the importance of potential complications around fulfilment.  Retailers that are exporting to overseas markets may need to consider different languages, pricing and domestic regulations, difficulties that may be compounded by Brexit in the years ahead.  Those selling via international marketplaces may find pre-retailing compliance requirements demand items be relabelled in specific ways. All of this points to the importance of sophisticated value added services (VAS). Flexible and reliable access to such services means retailers better understand their obligations.


VAS embroidery and quality control

Defining value added services (VAS)

VAS refers to product modifications to add value or make items compliant. These include, but are not limited to:

  • Relabelling
  • Security tag removal/application
  • Kimball retagging
  • Quality control
  • Kitting
  • Returns processing
  • Reworking and repairing through, for example, steaming and stitching
  • Embroidery and embellishment
  • Gift set creation

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