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successful and prosperous Our Journey

Starting in 1990, it has been an exciting journey of expansion and development. This ambition and drive helps us not only provide customer service excellence and support the future needs of our customers; it is central to our growth.

Our commitment to delivering an exceptional customer experience has been the bedrock of our growth and success.  We thrive on taking care of the detail, how an item is folded and packed, how it is placed in a box, to considering the right packaging materials.  This attention to detail includes finding the right solution for a retailer, taking into account a good understanding of their routes to market and future growth plans to shape an efficient and effective supply chain.

Our key account management team provides strategic and day to day client support, they fully understand our clients’ business and proactively consider new ideas for innovation and operational improvement. We are proud of our warehousing roots and retail experience and, with our previous shareholders still actively involved in the management and strategic direction of the business, our culture and values are consistently developed and upheld to ensure continuity of commitment to the customer experience that is part of our heritage.

Journey illustration

2020 - New company name and logo

CML officially changes its company name to Rhenus Warehousing Solutions Lutterworth Limited.

2020 - CML and WHY video

Released a series of three videos showcasing the WHY, our team, the facilities across our three warehouses and an interview with our Managing Director Kerry Delaney.

2020 - Industry award winners

CML is thrilled to have won the Staff Development Award at the BIFA Awards held on Thursday 16th January at The Brewery in London.

2019 - CML announces new Managing Director

CML has announced the appointment of Kerry Delaney as its new Managing Director.

2019 - Ecommerce solution for retailers

CML has unveiled its new 60,000 sq ft three tier mezzanine built in response to the growth in online sales.

2019 - Industry award finalists

Delighted to have been shortlisted as a finalist for 'Future Skills' at the SHD Logistics Awards and 'People Development' at the CILT Awards.

2019 - New company logo

CML has released a new company logo as part of its transition process into the Rhenus Group.

2019 - Awarded Investor in Customers accreditation

Proud to have been awarded the prestigious gold accreditation from IIC in recognition of CML's exceptional levels of internal and external customer experience.

2019 - Industry award winners

CML is thrilled to have won the Training Award at the UKWA Awards held on 27th June.

2019 - Rhenus acquires Core Management Logistics

Rhenus Warehousing Solutions Europe has acquired British 3PL provider, Core Management Logistics, on 3rd January 2019.

2019 - Top 100 Logistician

CML's Managing Director, Mark Webb, has joined the SHD Logistics Top 100 list that details the most influential logisticians in the industry.

2018 - Industry award finalists

Delighted to have been shortlisted for 'Infrastructure Project' at the UKWA awards, 'New Facility under 150,000 sq ft' at the SHD Logistics awards, 'Warehouse Initiative' at the Supply Chain Excellence awards, 'Customer Care' at the Lloyd's List Global Freight awards and 'Supply Chain Management' at the BIFA Freight Service Awards.

2018 - Awarded Investor in Customers accreditation

Proud to demonstrate our commitment to customer service excellence with the silver IIC award status.

2018 - New website

This has been created to provide a better understanding of CML’s end to end service offering and customer experience.

2017 - Further investment

Increased warehouse resource now 500,000 sq ft. Invested in 60,000 sq ft pick tower to accommodate ecommerce growth. Value Added Services (VAS) work expands to support omni-channel retail growth – over 3 million units handled per annum. Rail operation added to freight forwarding offering. 

2016 - Warehouse expansion

Warehousing added on Magna Park due to ecommerce wins across luxury goods and fashion brands.

2015 - Continued growth

Over 130 million single units picked a year, including full returns management and processing solution.

2014 - World class WMS

Accellos added as primary WMS, chosen for its multiuser configurability, flexibility and reporting suite. 

2008 - Service offering expanded

International freight forwarding capability expanded to include air, road and sea. 

2007 - M&S partnership develops

Partnered with M&S to become holding centre for clothing, home and general merchandise.

2007 - Ecommerce solution

Established full ecommerce solution and management buyout with shareholders actively involved in business growth and development.

2003 - New contract wins

Secured a number of wholesale and retail contracts. 

2002 - Enhanced warehouse offering

Obtained Type A bonded customs warehouse & CFSP authorisation.

1999 - M&S FSV consolidator

Moved to current Magna Park facility as M&S FSV consolidator for hanging and boxed clothing, home and general merchandise.

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